Giving and Receiving Feedback (2-day Workshop)

  • 12 Dec 2009
  • 10:00
  • 13 Dec 2009
  • 16:30
  • Temple University, Japan Campus, 2-8-12 Minami Azabu, Minato-ku, Tokyo 106-0047


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Note: This Workshop is offered through TUJ's Continuing Education Program. Interested participants should register HERE.

As lifelong employment falls away and a new generation of perhaps more vocal employees joins the workplace, the need to give and receive feedback as part of performance management is increasing. This course aims to increase the participants' understanding of the purpose for and the two different types of feedback, along with guidelines for when to use them and how to deploy them most effectively in the workplace. We will learn how to motivate and develop others by giving specific feedback, and also how to receive feedback non-defensively, using it to improve our work performance in the future. We will also discuss how culture, age, and gender impact the giving and receiving of feedback. The format for this course will be a mixture of lecture, discussion, skills practice, and role play. This workshop is open to supervisors, managers, executives, and those who are routinely called upon to give and receive feedback to their peers, subordinates, and bosses. Participants should bring at least one "real life" feedback issue to discuss in the workshop.

Course Fee: Y32,000 (10% discount applies if you are a JHRS Premium Member)


Dana Gallagher, MPH, PA

Dana is an Organizational Development consultant and Executive Coach, who works with individuals and teams in both corporate and nonprofit settings within the Pacific Rim. Dana has led successful strategic planning initiatives and infrastructure reorganizations, and has provided communication skills training and coaching at all levels of organization. She has designed and delivered over 40 programs in active communication, conflict mediation, effective team building, and cultural diversity. Dana has extensive experience coaching Japanese managers and executives to maximize their efficacy in cross-cultural business environments. Basing her business in both Tokyo and California, Dana's special interests are change management and leadership development.

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